Privacy Policy/

Last updated 4 August 2025

1. Who we are

Hyde & Grace (“we”, “our”, “us”) is a personal-styling service based in Bosham, Chichester, UK. This website, https://www.hydeandgrace.co.uk, is hosted on the Squarespace platform.

2. Data we collect and why

Site analytics

  • What we collect: details about your browser, network and device, pages visited, clicks, scrolling, searches, IP address

  • Purpose: to understand site traffic and improve our content

  • Legal basis: legitimate interest

Cookies

  • What we collect: essential cookies (always active) and analytics cookies (only after you accept our banner)

  • Purpose: to keep the site working securely and to analyse performance

  • Legal basis: legitimate interest or consent (for analytics cookies)

Contact forms

  • What we collect: name, email address, phone number, message content

  • Purpose: to respond to your enquiry

  • Legal basis: contract or legitimate interest

Acuity Scheduling bookings

  • What we collect: name, email address, phone number, appointment details, any files you upload

  • Purpose: to confirm and manage your appointments

  • Legal basis: contract

Font delivery

  • What we collect: information about your browser, network or device, and your IP address (shared with Google Fonts and Adobe Fonts)

  • Purpose: to display fonts correctly on the site

  • Legal basis: legitimate interest

3. How we share your data

We share the information above with:

  • Squarespace – website host and analytics provider

  • Acuity Scheduling – online booking service

  • Other parties only if required by law or to protect our rights

We never sell your personal data.

4. Cookies

A banner appears the first time you visit, letting you accept or reject analytics cookies. Essential cookies always run so the site functions securely. You can control cookies in your browser settings at any time. For a list of cookies Squarespace sets, see https://support.squarespace.com/hc/en-us/articles/360001264507.

5. Your rights

Under UK data-protection law you may:

  • Request a copy of the personal data we hold about you

  • Ask us to correct, delete or restrict processing of your data

  • Withdraw consent at any time for analytics cookies

  • Complain to the Information Commissioner’s Office if you believe we have mishandled your data

6. Data retention

Analytics data is kept for up to 26 months. Form submissions and booking records are stored for six years for accounting and record-keeping, then securely deleted.

7. International transfers

Squarespace stores data in the United States and relies on Standard Contractual Clauses to safeguard transfers outside the UK.

8. Updates to this policy

We may update this notice from time to time. Any changes appear on this page and take effect immediately.

9. Contact us

Email: hydeandgrace124@gmail.com

Post: Hyde & Grace, Bosham, Chichester, UK

If you have any questions about this policy or your personal data, please get in touch.